E-shop Terms and Conditions

1. Introductory Provisions and Definition of Entities 

1.1. These Terms and Conditions (hereinafter referred to as the "Terms and Conditions") of the commercial company Levné LPG s.r.o., with its registered office at Dvouramenná 450/9, Podolí, 140 00 Prague 4, ID No. (IČO): 04348915, VAT ID (DIČ): CZ04348915, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 246270 (hereinafter referred to as the "Seller"), govern the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase agreement concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the online store at the internet address www.moto-pneuservis.cz. 

1.2. Important notice: These Terms and Conditions govern exclusively the sale of goods (tires and accessories). These conditions do not apply to the provision of service work, tire fitting, and repairs. Service activities are provided by an independent entity, the natural person Tomáš Pour, ID No. (IČO): 70085307, with whom the customer concludes a separate contract for services. 

1.3. Provisions deviating from the Terms and Conditions may be agreed upon in the purchase agreement. Deviating arrangements in the purchase agreement take precedence over the provisions of these Terms and Conditions.

2. Conclusion of the Purchase Agreement 

2.1. All presentation of goods placed on the website is of an informative nature, and the Seller is not obliged to conclude a purchase agreement regarding these goods. 

2.2. To order goods, the Buyer shall fill out the order form in the web interface (shopping cart). By submitting the order, the Buyer confirms that they have read and agree to these Terms and Conditions. 

2.3. The contractual relationship between the Seller and the Buyer arises upon delivery of the order acceptance, which is sent by the Seller to the Buyer to their email address.

3. Price of Goods and Payment Terms 

3.1. All prices of goods are listed including value-added tax (VAT) and all related charges. 

3.2. The Buyer may pay the price of the goods in the following ways:

• by cashless bank transfer or via QR code to the Seller's account No. 8818214001/5500 held with Raiffeisenbank;

• in cash upon personal collection at the dispensing point (Dvouramenná 450/9, Prague 4);

• in cash on delivery at the place designated by the Buyer. 

• 3.3. In the case of payment by bank transfer, the Buyer's obligation to pay the purchase price is fulfilled at the moment the amount is credited to the Seller's account. The goods are handed over or dispatched only after the payment is credited. 3.4. The Seller shall issue a tax document – an invoice to the Buyer, which will be sent electronically or handed over physically upon receipt of the goods.

4. Transport and Delivery of Goods 

4.1. If the Seller is obliged under the purchase agreement to deliver the goods to the place specified by the Buyer, the Buyer is obliged to take over the goods upon delivery. 

4.2. Upon taking over the goods from the carrier, the Buyer is obliged to check the integrity of the packaging and, in the event of any defects, immediately notify the carrier.

5. Withdrawal from the Purchase Agreement (Return of goods within 14 days) 

5.1. A Buyer who is a consumer has the right to withdraw from the purchase agreement without giving any reason within fourteen (14) days from the receipt of the goods. 

5.2. To withdraw from the agreement, the Buyer may use the sample form attached to these Terms and Conditions. The withdrawal can be sent to the Seller's email address or in writing to the registered office address. 

5.3. The goods must be returned to the Seller within 14 days of sending the withdrawal from the agreement. The costs associated with returning the goods (return postage) are borne entirely by the Buyer. 

5.4. The Seller shall return the funds received from the Buyer within 14 days of the withdrawal, but not before the Buyer returns the goods or proves that they have been dispatched. The goods must not show signs of mounting or wear.

6. Rights from Defective Performance (Complaints) 

6.1. The Seller is responsible to the Buyer that the goods are free from defects upon receipt. 

6.2. The Buyer is entitled to exercise the right from a defect that occurs in consumer goods within twenty-four (24) months from receipt. 

6.3. The Buyer asserts the complaint with the Seller in person at the premises address or by sending the defective goods via a shipping service to the registered office address with a description of the defect.

7. Out-of-Court Dispute Resolution and Complaints 

7.1. The Czech Trade Inspection Authority (Česká obchodní inspekce), with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, internet address: , is competent for the out-of-court settlement of consumer disputes arising from the purchase agreement. 

7.2. Supervision over compliance with Act No. 634/1992 Coll., on Consumer Protection, is exercised by the Czech Trade Inspection Authority. Trade licensing control is carried out within its scope by the relevant Trade Licensing Office.

8. Final Provisions and Contacts 

8.1. Contact details of the Seller (Levné LPG s.r.o.): Address for delivery and dispensing of goods: Dvouramenná 450/9, Podolí, 140 00 Prague 4 E-mail: info@levnelpg.cz Phone: +420 604 129 138 These Terms and Conditions are valid and effective from March 29, 2026.

ANNEX: Sample Form for Withdrawal from the Agreement (Fill out and return this form only if you wish to withdraw from the agreement within the statutory 14-day period)

Addressee (Seller): Levné LPG s.r.o., Dvouramenná 450/9, 140 00 Prague 4, E-mail: info@levnelpg.cz

I hereby give notice that I withdraw from the purchase agreement for the following goods: .......................................................................................................................................... 

Order / Invoice number: ................................................................................ 

Date of order / Date of receipt: ................................................................... 

Name and surname of the consumer: ...........................................................................

 Address of the consumer: .............................................................................................. 

Bank account number for refund: .......................................................... 

Date: ...................................... 

Signature of the consumer (only if this form is submitted on paper): ..........................................